Those are the Barcelonina’s FAQ’s.

If unresolved question, feel free to contact us via the contact page.


What are the benefits of doing a tour with one of Barcelonina's guides?

You will discover a dynamic and thrilling city from with a private guide just for you and your party.
You will have a cultural and relaxed experience at the same time. No more books where finding information might be difficult and say goodbye to the sensation of passing close of something important without really knowing what is it.
And most importantly, thanks to our guides’ badges, you will take the fast track entrance to visit museums or monuments.
You will visit Barcelona with a local expert guide and save time.

Do we need a good physical condition for the routes? Are the tours suitable for children?

The tours are suitable for everyone … Your guide will make sure that each visitor is be pleased with the visit! Children are, of course, than welcome.

What means of transportation do you offer?
When there is too a long distance to be done by foot, usually we take public transportation but there are attractions not too well connected. In this case, we propose to take a taxi.
If you want a private vehicle for your group, we offer the services of our partners, My Transfers.
By reducing travel time, you will have more explanations and time dedicated to visit!
Should we buy the tickets to the attractions and monuments?

It is not necessary to purchase tickets in advance in most of the attractions. But for the Sagrada Familia and Park Güell, we advise to do it to avoid capacity problems.
This is the reason why when you book with us, the tickets will be added to the invoice. We’ll take care of everything for the day of the tour.

Which is the meeting point?
For your convenience we propose to meet at the lobby of your accommodation. But if you wish, a meeting point close to the starting point of the tour will be proposed.

In the Express Tours the meeting point is in front of the Monument to visit.

The tour is held in case of bad weather?
Catalonia is not particularly known for its bad weather! However it may happen that it rains, and in case of rain, the tour will be done.
How to book and confirm a visit?
You can make a reservation request through our “Book Your Tour” page. Or if your prefer, you can contact us via the Contact page.

Your reservation will be effective upon receipt of payment from you.

What should I do to cancel a visit?
In case you are forced to cancel your visit, Barcelonina reimburses the integrity of your payment if you cancel up to 5 days before the date of the visit. After this date, the payment will not be refunded.